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Today, our main focus is social media managers. Employers, customers or managers have a number of expectations regarding the work of the social media manager or expert. In this short article we will try to talk about what these expectations are and how to respond to these expectations.
In fact, the main expectation of a manager in the social media marketing department from the social media manager is to respond to comments made by people on social accounts. What the social media manager needs to do every day should be to look at the social media profiles that he or she is managing. It is one of the first tasks to determine the positive or negative comments and to communicate with the people who talk about our brand. People who interact with social profiles and pages may have positive or negative opinions. In any case, these people need to respond. This is a good way to make them feel that someone is listening to them on the social media channel. Also, this is a factor that positively affects our brand in terms of quality and reputation. This reminds us of the importance of having information about the accounts that the social media manager is responsible for. For example; Let's consider the expert who manages a social account about the sale of car tires. At least he/she should have answers to the basic questions that it can respond to immediately. This will allow the social media manager to respond quickly to page comments. Speed on social media is everything. Whatever we are already doing, our knowledge is our only asset that makes us one step ahead.
One of the most important challenges facing the social media manager is the fatigue and timelessness of managing multiple social accounts. Today, almost every client or company has more than one active social media account. Twitter, Instagram, LinkedIn and Facebook are the most preferred social media platforms. Keeping these social media profiles up to date and making regular sharing of these profiles becomes even more difficult as your customers increase. There are social media programs that can manage all these different social media accounts from a single common panel and plan regular shares, and even allow us to reuse them later. Postanom is one of them. You can add multiple social media profiles to Postanom and manage multiple social media accounts for different customers from a single point. You can plan and schedule multiple posts through a single panel. Don't forget to like our page and follow us: